We always have the right seat for you! – as reinforcement for our team!
Dispatching expert in passenger transport
Locations: Saxony near Ansbach; full-time
What you can expect from us:
- Deployment planning: Organizing and scheduling our drivers and vehicles to ensure smooth operations
- Team orientation: As the central interface between planning and driving operations, you create trust and ensure smooth cooperation with the drivers
- Creating duty rosters: Developing and optimizing duty rosters and schedules in accordance with operational requirements
- Order management: Checking and processing incoming orders and ensuring that they are accepted quickly and reliably
- Accounting: Preparation of invoices in compliance with internal specifications and processes
- Customer care: Building and maintaining long-term customer relationships through competent and friendly communication
- Data management: Maintaining and updating master data, such as personnel, fleet and route information
- Availability: Taking over the telephone readiness to clarify and process inquiries
- Complaint management: Receiving, analyzing and resolving complaints to increase customer satisfaction
- Coordination of external service providers: Hiring subcontractors and exchanging relevant information
- Providing information: Answering timetable inquiries in a friendly and precise manner
Ideally, this is what you bring to the table:
- Strong and confident communicator: you have a confident manner and excellent communication skills.
- Organizational skills and a structured way of working to maintain an overview even in a dynamic environment
- Initiative and a sense of responsibility: With your hands-on mentality, you tackle tasks independently and are happy to take on responsibility.
- Confident handling of MS Office applications (especially Word, Excel and Outlook) as well as basic IT skills
Reliability and discretion, especially when processing financial tasks - Language skills: Very good written and spoken German as well as good English skills are a matter of course for you
- Professional qualifications: Training as a forwarding agent/specialist in driving operations/commercial training is an advantage
- Mobility: Valid class B/CE/DE driving license is an advantage
- Technical knowledge in the commercial vehicle sector is an advantage
What we offer you:
- Stability and security: A long-term job in a future-oriented and growing company
- Attractive remuneration: Above-average salary that rewards your performance and commitment
- Reliability: An open-ended employment contract with clearly regulated working hours for a good work-life balance
- Additional benefits: Look forward to vacation and Christmas bonuses that add value to your work
- Varied opportunities: Exciting and varied tasks with individual development opportunities, such as the bus driver’s license qualification
- Pleasant working environment: experience a family-like working atmosphere where collaboration, flat hierarchies and open communication are a way of life. Our team supports each other and creates a positive atmosphere
- Technical and financial support: A company cell phone and regular fuel vouchers to take the pressure off you in your everyday life
- Modern working environment: A modern, ergonomically designed workplace that promotes productivity and well-being
Company car for travel
Are you interested?
Then we look forward to receiving your application!
Please send your CV by e-mail or contact us by telephone.
Fritz Wellhöfer GmbH & Co. KG
Human resources department
Alberndorf 34a
91623 Sachsen bei Ansbach
0981 / 97149-17
personal.fw@wellhoefer-reisen.de
