Customer survey

Your Feedback is important to us!

You can help to improve our service. Please answer the following questions. We are looking forward to your feedback.

Question 1:
Please rate the quality of our products/services, based on these criteria:

Overall travel experience
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Punctuality
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Safety and reliability
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Driving style
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Vehicle condition
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Drink service
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Reception by driver
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Question 2:
Please rate the support during order processing based on these criteria:

Solution-focused consulting
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Order processing
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Complaint processing
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Question 3:
Please rate our team based on these criteria:

Kindness
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Helpfulness
– Bitte auswählen –ExcellentGoodNeutralBadVery bad
Appearance
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Competence
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Flexibility
– Bitte auswählen –ExcellentGoodNeutralBadVery bad

Question 4:
Is there something you want to mention?

Your Name: (Required)

Your trip: (Required)

Your order-number:

Date of trip: (Required)

I have read and agree to the use of the data I provide in accordance with the terms of the Data Privacy Statement. (Required)

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