on-call buses

General information about ordering the call bus

To order dial-a-ride buses, please note the following important information: The Wellhöfer company provides dial-a-ride buses. The most important information is summarized below:

When can buses be ordered?

Daily from 7 a.m. to 8 p.m.

How can I order a call bus?

You can order call buses by calling 0981-9714925 or sending an email to Zentrale.fw@wellhoefer-reisen.de.

What information is required when placing an order?

Line number

Time

Starting stop

End stop

Name

Phone number

Number of passengers

Special requirements (e.g., persons with limited mobility, luggage, etc.)

Which tickets are accepted?

The VGN fare applies. A valid ticket is required, and existing €365 tickets, Germany tickets, etc. are also accepted.

How does the call bus booking process work?

Call buses only stop at the bus stop for which the bus was booked. Please ensure that you are at the bus stop in good time before departure. When booking, please also indicate whether additional space is required for strollers, luggage, wheelchairs, or similar items.

How does canceling a call bus work?

A call bus trip that has already been booked must be canceled at least 90 minutes before departure; this is the only way to ensure that the call bus lines can run smoothly.

Possible deviations from the timetable

Please note that dial-a-ride buses only stop at the stops for which they have been booked. This means that journeys may deviate from the scheduled timetable. In addition, other passengers may board during the journey if their booked journey is on the route.

Online dial-a-bus order:

First name and last name: (required field)

Email: (required field)

Phone number: (Required field)

Line number: (Required field)

Starting point: (Required field)

Please specify the exact stop. An overview of stop names can be found at Bus Lines

Final stop: (Required field)

Please specify the exact stop. An overview of stop names can be found at Bus Lines

Date: (Required field)

Time: (Required field)

Number of persons: (Required field)

Special requirements (e.g., persons with limited mobility, luggage, etc.):

If you also need a return trip on the same day, you can let us know your desired time. We will then automatically plan your return trip from the specified final stop to the starting stop.

Return time: (optional)

Yes, I have read and agree to the following notice: By clicking on the button below to submit the data entered in the contact form, you agree that we may use your information to respond to your inquiry or contact you. Your data will not be passed on to third parties unless applicable data protection regulations justify such a transfer or we are legally obliged to pass on the data. You can revoke your consent at any time with effect for the future. In the event of revocation, your data will be deleted immediately. Otherwise, your data will be deleted once we have processed your request or the purpose for storage no longer applies. You can request information about the data stored about you at any time. Further information on data protection can also be found in the privacy policy on this website.
Privacy Policy

Recurring call bus order:

First name and last name: (required field)

Email: (required field)

Phone number: (Required field)

Line number: (required field)

Starting point: (Required field)

Please specify the exact stop. An overview of stop names can be found at Bus Lines

Final stop: (Required field)

Please specify the exact stop. An overview of stop names can be found at Bus Lines

Start date: (Required field)

End date: (Required field)

Departure time from starting point: (Required field)

Departure time from final stop (return journey): (mandatory field)

Number of persons: (Required field)

On which days of the week do you need this dial-a-bus service?
MondayTuesdayWednesdayThursdayFridaySaturdaySunday

Special requirements (e.g., persons with limited mobility, luggage, etc.):

Yes, I have read and agree to the following notice: By clicking on the button below to submit the data entered in the contact form, you agree that we may use your information to respond to your inquiry or contact you. Your data will not be passed on to third parties unless applicable data protection regulations justify such a transfer or we are legally obliged to pass on the data. You can revoke your consent at any time with effect for the future. In the event of revocation, your data will be deleted immediately. Otherwise, your data will be deleted once we have processed your request or the purpose for storage no longer applies. You can request information about the data stored about you at any time. Further information on data protection can also be found in the privacy policy on this website.